(4.2 / 5)1538+ Ratings

Dreamsilk Reviews

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Overall Rating

4.2
15 Reviews
  • 531%
  • 469%
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About Dreamsilk

Dreamsilk.io is a company that specializes in products made from Mulberry Silk. They offer a range of items including pillowcases, pyjamas, sleep masks, and scrunchies. The company prides itself on providing high-quality silk products that are designed to enhance beauty sleep and well-being. Customers have praised the quality and comfort of their products, with many noting the positive effects on their hair and skin. In addition to individual products, Dreamsilk.io also offers discounts for new customers and on orders over a certain amount. They also provide customer service through email and live chat on their website. The company is based in the UK and ships their products internationally.

Customer ratings by feature

  • Good Value
    4.3
  • Return Policy
    4.5
  • Price & Quality
    4.3
  • Customer Service
    4.5
  • Shipping & Delivery
    4.0

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Dreamsilk Customer Reviews (15)

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Mar 2, 2023
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Dreamsilk Customer’s Q&A

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Dreamsilk FAQs

FAQ

About dreamsilk.io Prices and Cost?

Dreamsilk offers a variety of products. The White Silk Pillowcase - Standard & Queen is priced at £49.00. The Silver Silk Pillowcase - Standard & Queen also costs £49.00. The Bronze Silk Scrunchie - Regular and the Black Silk Scrunchie - Skinny are both priced at £8.00. The Silver Silk Sleep Mask is available for £30.00. A Luxury Gift Box can be added to your order for £5.00. Please note that prices may vary and it's recommended to check the official website for the most accurate and up-to-date information.

FAQ

About dreamsilk.io Popular Products and Services?

"Dreamsilk.io" is a popular online store known for its 6A Quality Silk products. The store offers a variety of items, including Silk Pillowcases, Sleep Masks, and Hair Scrunchies. The Silk Pillowcases are available in different colors, including White, Silver, Nude, Pink, and Black. They also offer Silk Sleep Masks in colors like Black, Navy Blue, Champagne, and Pink Seashell. Additionally, they have Silk Scrunchies in Bronze, Black, and Pink. They also offer Silk Skinny Scrunchie Bundles. The products are highly rated by customers, with many praising the quality and comfort of the items. The store also offers Fast Same Day UK Shipping, Free Shipping When You Spend £30, and a Lifetime Quality Guarantee. It's worth noting that the store occasionally offers promotions, such as a Free Luxury Silk Pillowcase on Orders Over £130 and a Free Silk Scrunchie When You Spend £50.

FAQ

About dreamsilk.io Payment Method?

"Dreamsilk.io" accepts the following payment methods: Credit Card: Visa, MasterCard, Maestro, American Express. The website is well-arranged and offers a range of safe and well-known payment methods. This indicates that "Dreamsilk.io" is a reliable webshop.

FAQ

dreamsilk.io Return Policy?

Dreamsilk.io has a 100 Day Returns policy. Any item purchased on Dreamsilk can be returned up to 100 days after the delivery date. In terms of shipping, all orders are promised to be dispatched within 24 hours or sooner. The orders are shipped by globally trusted courier partners from just next to Manchester Airport, UK, to ensure speedy delivery times. For UK orders, they are posted by Royal Mail with 1st class delivery.

FAQ

How do I initiate a return or exchange?

To initiate a return or exchange, email sales@dreamsilk.io from the email address you ordered from, quoting your name, order number, and reason for return. If you would like to exchange, specify what products you would like in exchange.
FAQ

What is the shipping policy for Dreamsilk products?

Dreamsilk promises 24 hour despatch or sooner for all orders. All UK orders will be posted by Royal Mail with 1st class delivery being free for orders over £35. International customers have options for premium shipping through DHL Express or economical shipping through DHL Global Mail.
FAQ

What happens if I receive a damaged product?

If you receive a damaged product, you can initiate a return by emailing sales@dreamsilk.io. Dreamsilk will cover the return shipping cost and fully reimburse your account for the product value and postage within 2 days of receiving the returned item.
FAQ

Can I return products after 100 days from the delivery date?

No, products can only be returned up to 100 days after the delivery date.
FAQ

How long does it take for my order to be delivered?

UK orders will be delivered within 1-2 days with 1st class delivery. International delivery times vary from 1-6 days for DHL Express and 3-21 days for DHL Global Mail, depending on the destination.
FAQ

Is there an option for tracked delivery?

Yes, UK customers can opt for special & tracked 24 + signed delivery or tracked 48 through Royal Mail. International customers have the option for tracked delivery through DHL Express.

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